
Assists in recruiting, hiring and developing a high performing team. Ensures team maintains consistent client communication through utilization of customer book, rewards program participation, and customer capture sign up. Ensures a fast and efficient register experience, remaining current on policies regarding payments, coupon acceptance, returns and exchanges, security practices and other applicable operations. Ensures prompt resolution of customer concerns. Models sales expectations by utilizing various techniques and communicating product knowledge to the customer recommends merchandise selections or helps to locate or obtain merchandise based on customer needs and desires. Models, teaches, and promotes the Most Amazing Personal Service (MAPS) principles and standards, offering a cohesive omni channel experience. Seeks personal developmental opportunities and readily solicits feedback to build leadership skill set. Communicates with store teams and Store Manager to effectively lead positive change. Promotes an inclusive, collaborative approach to problem solving. Motivates and inspires store team, developing a shared vision while modeling core values. Trains, coaches and assists with locate fulfillment and selling. Trains and coaches to ensure selling team is fluent in all aspects of product knowledge on line and in store. Develops a high performance culture, motivating sales team to meet assigned sales and productivity goals. Ensures visual presentation, organization, and facility maintenance are representative of the Brand. Administers all operational process including inventory receipt/dispatch, daily replenishment of floor merchandise levels, and execution and preparation of physical inventories. Ensures compliance with all applicable laws, loss prevention policies, operating procedures and controls conducts associate training to reinforce proper controls. Performs all financial activities effectively and in accordance with policy, including cash handling and reporting, price changes, and merchandise handling ensures all register transactions are completed accurately and in accordance with policy. Performs and oversees basic operational activities such as scheduling, target shrink audits, physical inventory, opening and closing duties, time sheet review and payroll accuracy documents, and merchandise flow processes.
Establishes and communicates clear expectations, holding store team and themselves accountable for achieving all brand, performance, and behavior standards.Analyzes sales reports and KPIs to determine the needs of the business In partnership with Store Manager, executes in store business and sales strategies.We love what we do, and believe that with our teams, we are the most amazing place to work, learn, and grow! The Assistant Store Manager is responsible for supporting the Store Manager in promoting a customer and product-focused sales culture, where our values and guiding principles are at the forefront of all store operations, including managing sales operations, asset protection, and human resources functions to ensure great customer experience and maximum profitability. Apart from fashion brand White House Black Market focuses on philanthropy and for several years supports organizations and projects such as Living Beyond Breast Cancer (LBBC), Children's Miracle Network Hospitals (CMNH) and Dress For Success.įacebook page: Official White House Black Market page: our fashion-obsessed team, dedicated to a styling and social experience that makes women feel beautiful.
In these days, you can shop goods from this perfect brand in more than 450 stores, 67 outlets and also on its website. In the 2003 White House Black Market was purchased by Chico's FAS, Inc. After ten years, the brand name was extended in its current form, which proved to be a great idea. They quickly gained popularity among upscale women and soon could celebrate first successes. The first store, which was named only the White House, was opened in 1985 by Patricia Smith and Richard Sarmiento in Baltimore – the store focused only on women's clothes in various shades of white. Equally this brand is also famous for its sleek lines and seasonal accent colors.
The name of the company follows that the main motive of their clothes are black and white. White House Black Market is a popular American brand of upscale women's clothing, which focuses primarily on women over 35 years.